This notice explains how Furry Oasis handles personal data in connection with website use, inquiries, and grooming-related communication. It describes the data lifecycle from collection through use, disclosure, retention, and deletion.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
We may process your name, email address, phone number if you provide it, inquiry message, requested grooming service, and pet details submitted with an inquiry. We also process limited technical data such as server request metadata and browser or device information when you use the website.
Most data is received directly from you through the contact form, email, phone, or pre-visit consultation. Technical data is generated automatically when you access the website, and we may also receive information needed to respond to a booking or service request.
We use essential cookies for site operation and privacy preference cookies to remember your settings. We do not confirm the use of analytics or marketing cookies on this website.
You can manage cookies through your browser settings and, where available, through site preference tools. Essential cookies support basic site operation, and preference cookies help remember your privacy choices. Disabling some cookies may affect how the website functions.
We use personal data to respond to inquiries, arrange or manage grooming-related communication, provide pre-visit guidance, maintain appointment and service records, operate the website, support security, and deliver technical functions. Where relevant, we also use information to understand the requested service scope and to keep a record of the interaction for follow-up or administrative purposes.
We may share data with service providers that support website delivery, message handling, security, or technical maintenance. These recipients may process information only for the services they provide to us and are expected to handle it in a manner consistent with the purpose for which it was shared.
We may disclose personal data to public authorities, courts, or other parties when necessary to comply with applicable legal obligations, respond to lawful requests, protect rights, or address security and fraud concerns. Any such disclosure is limited to what is reasonably required for the relevant purpose.
You may ask us to access, correct, update, or delete personal data that we hold about you, and you may also object to or limit certain processing where applicable. We will review each request in light of the information involved, the purpose of processing, and any legal or operational requirements that apply.
To process a rights request, we may ask for enough information to verify your identity and locate the relevant records. If a request cannot be fully satisfied, we will explain the reason and the practical outcome where permitted by law.
Retention depends on the type of information and the reason it was collected. Inquiry records, booking details, and related correspondence are kept while they are needed to manage the request, maintain business records, resolve issues, or meet legal obligations. When the relevant purpose ends, the data is deleted, anonymized, or otherwise removed from active use where appropriate.
If we make material changes, we will update the notice on the website and use reasonable steps to draw attention to the revised version where appropriate. The updated notice applies from the effective date shown in the revised document.
